Our Quality Program Focuses on Customer Satisfaction

Every Tension customer can count on the best effort and expertise of our sales representatives and plant associates. We apply an all-out team effort to satisfy and surpass your requirements for excellent products, timely delivery, inventory management, billing support, and accurate information.

We produce envelopes by the billions, but they are opened one at a time. Therefore, each and every envelope must be of consistently high quality.

To ensure the quality of our products and services, Tension maintains a company-wide Total Quality Management Program. This program focuses on continuous improvement of the processes we use, the products we make, and the value-added services we provide.